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Overview
Our refund and returns policy lasts 30 days. If 30 days have passed since your purchase, we can’t offer you a full refund or exchange.
SimHeaven offers only downloadable products, so a generally right for refunds or returns is excluded.
If you have bought the wrong product or are not satisfied at all, please write to shop@simheaven.com and we’ll try to find a solution.
If you need help to install the product, please contact support@simheaven.com